Update April 6 , 2020
In light of current guidance on social distancing, we have temporarily closed our office effective on Monday, April 6, 2020, Deep Media Team began working from home until further notice in the effort to protect our team, customers and join the fight against COVID-19. During this temporary arrangement, we are committed to fulfilling our responsibilities to our clients. We will continue to serve you.
It is an unprecedented situation for all of us and we value your understanding and partnership. But fear not, the good news is that our team is still operational and online as always. We will continue to support you just the same!
Please contact us via our communication channels listed below:
Our working hours remain the same, which are:
- Email Support: 24/7
- Phone, Live Chat:
- Monday – Friday: 9am to 5pm
- Saturday: 9am to 2pm
March 16, 2020
We continue to closely monitor developments with respect to the Coronavirus. First and most importantly, we are monitoring the situation and taking the appropriate actions to continue providing our team with a safe work environment.
The situation is dynamic and we will continue to provide updates as we learn more. Deep Media has a Business Continuity Plan, a global footprint and if necessary, company-wide telecommuting protocols that can be implemented without disruption to our normal business operations. We have exercised these protocols multiple times in the last several years. We are confident in our ability to support our customers and our team and we remain committed to providing the superior service and support that our customers have come to expect of our company throughout this situation.